There are a number of time and attendance, time management and HR outsourcing out there, but HotSchedules excels by catering specifically for the hospitality niche, and ensuring its service works best for those settings.
There is also a community help section on their website which comprises both a list of FAQs, updates, and tutorials, as well as a customer forum which is a little tricky to navigate but will otherwise allow individual employees to ask more specific questions. HotSchedules offers 24/7 phone, email, and ticketing support. This is a real negative as it’s effectively double-charging the customer for something they should already expect to have paid for. However, while HotSchedules is built in the cloud for mobile use, customers actually have to pay the use of the mobile apps. This means the app works really well for the niche its been built for, and developments and improvements continue to roll out. It’s clear that HotSchedules is working to its strengths from long experience, hence why the app remains focused on the hospitality sector rather than pushing out the app for general use in situations that might be less easy for it to manage.
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Additionally, the ability to customize dashboards is a real plus as you can set up only the information you need to work from, yet are still able to call up any further information you need simply and easily.
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The cloud-based interface is actually pretty easy to use, and certainly much easier than software such as Kronos. Risk management, healthcare, and employee discounts can also be managed through this additional service, as well as tax filing, of course. This means covering everything from benefits to wages, general HR administration, as well as claims, compliance, and compensation. HotSchedules also offers a range of HR, payroll, and PEO services to manage your employees for you.
Communication and collaboration are key features at play here to help with overall efficiency. Additionally, there’s a work scheduling option that allows manager to easily set up shifts for staff – but perhaps more importantly, also allows employees to simply and easily trade shifts if they need to, while keeping their managers informed. This feature allows for a whole range of recruitment options, from posting to job boards, to monitoring applications, to on-boarding of new staff. Then go to the Documents tab and select the View icon, as shown in Fig.4įig.HotSchedules offers a number of features, not least for workforce management, HR services, inventory management and analytics: Workforce management.To view the main Application page, select the 'process' arrow from within the applicant summary box ( Fig.3)įig.3 - Applicant summary box - CV preview/process candidate.The CV preview can also be seen on a candidate's main Application page. To preview a candidate's CV, select the CV button, as shown in Fig.3Ī preview of the CV will open in a new tab within the browser - this applies to CVs in.Expand the applications section to show the applicant summary boxes for all candidates who have applied.Go to ATS > Vacancies and select a Vacancy.When a candidate applies for a vacancy, their application goes to the 'Application Review' step, where the hiring manager reviews and decides on the next steps.
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docx format CVs in the candidate Application page within the Admin portal Reason for the Changeīefore this release, only PDF CVs could be previewed. When the setting is applied and a candidate goes to My applications, the page will not display any of the previous vacancies that they applied for and have since closed - as shown in Fig.2. Submit a requestwith Fourth's support team to have the 'Past applications' section hidden for your candidates.
To allow for better customisation of the 'My Application' view for candidates Customers Affected
The option to hide the section which displays 'Past Applications' within the 'My Applications' page on the Candidate portal. Vacancies can be sorted alphabetically by Location and/or Roleįig.1 - Vacancies, 'Location' and 'Role' sorting.When a candidate goes to the Vacancies page, they will see all open vacancies, rather than having to search first. Ordering by Location and/or role further improves the user experience. To present candidates with a quick and convenient view of all vacancies - they no longer have to run a search to do so. Listed vacancies can also be sorted by Location and/or Role. The Vacancies page will now display all open vacancies by default. docx format, as is currently possible with PDFs New ability to preview candidate CVs that are in. The ability for candidates to hide all previous applications on their 'My Applications' page Hide Previous Applications on 'My Applications' Page All open vacancies will now display when viewing the Vacancies page
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